Welcome to the latest issue of Interface magazine!

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U.S. Merit Systems Protection Board: Driving Operational Exellence

Interface revisits the important work of the U.S. Merit Systems Protection Board – an independent, quasi-judicial agency in the Executive branch that serves as the guardian of Federal merit systems. CIO Craig Thomas, explains the strategy behind the completion of Phase II of its case management journey, application stabilisation challenges and the deliberate rollout of secure artificial intelligence tools.

“At MSPB we field IT that is necessary, useful, cost-effective, manageable and scalable. If the technology doesn’t add value, doesn’t help us meet our mandate, I don’t want it… We see the active deployment phase as an incubator for support methodology, data and reporting strategy, and road-mapping the next five years of your application – use the active deployment phase, don’t just firefight.”

Morgan Street Holdings: Cybersecurity for Strategic Operations

Morgan Street Holdings is a privately owned investment and operating company whose portfolio includes global supply chain specialist HAVI, marketing and sourcing firm tms, consumer products brand Stanley, and hospitality and vending business Continental Services. Collectively, the organisation employs more 10,000+ people globally across more than 50 countries. Business Information Security Officer, Douglas Darden, talks building cyber resilience to enable the business and deliver cybersecurity for strategic operations.

“It’s not in us as a cyber team to just say no. Give us the opportunity to conduct a risk assessment and the cybersecurity function can become a business enabler.”

Also in this issue, we hear from Confluent on why AI is changing what data privacy means; learn from Kore.ai on how unmonitored AI agents are becoming enterprise AI’s biggest risk; and Xsolla explain why the real AI debate in video games isn’t about jobs, it’s about creativity.

Click here to read the latest edition!