Author

Dan Brightmore

Published

23 June 2026

Estimated Read time

2Mins

Read in brochure format

Welcome to the latest issue of Interface magazine! Click here to read the latest edition! U.S. Merit Systems Protection Board:…

Welcome to the latest issue of Interface magazine!

Click here to read the latest edition!

U.S. Merit Systems Protection Board: Driving Operational Exellence

Interface revisits the important work of the U.S. Merit Systems Protection Board – an independent, quasi-judicial agency in the Executive branch that serves as the guardian of Federal merit systems. CIO Craig Thomas, explains the strategy behind the completion of Phase II of its case management journey, application stabilisation challenges and the deliberate rollout of secure artificial intelligence tools.

“At MSPB we field IT that is necessary, useful, cost-effective, manageable and scalable. If the technology doesn’t add value, doesn’t help us meet our mandate, I don’t want it… We see the active deployment phase as an incubator for support methodology, data and reporting strategy, and road-mapping the next five years of your application – use the active deployment phase, don’t just firefight.”

Morgan Street Holdings: Cybersecurity for Strategic Operations

Morgan Street Holdings is a privately owned investment and operating company whose portfolio includes global supply chain specialist HAVI, marketing and sourcing firm tms, consumer products brand Stanley, and hospitality and vending business Continental Services. Collectively, the organisation employs more 10,000+ people globally across more than 50 countries. Business Information Security Officer, Douglas Darden, talks building cyber resilience to enable the business and deliver cybersecurity for strategic operations.

“It’s not in us as a cyber team to just say no. Give us the opportunity to conduct a risk assessment and the cybersecurity function can become a business enabler.”

Also in this issue, we hear from Confluent on why AI is changing what data privacy means; learn from Kore.ai on how unmonitored AI agents are becoming enterprise AI’s biggest risk; and Xsolla explain why the real AI debate in video games isn’t about jobs, it’s about creativity.

Click here to read the latest edition!

  • Cybersecurity
  • Data & AI
  • Digital Strategy
  • Infrastructure & Cloud
  • People & Culture

Author

Dan Brightmore

Published

5 November 2025

Estimated Read time

3Mins

Read in brochure format

Welcome to the latest issue of Interface magazine! Click here to read the latest edition! Washington State DNR: People-Led Cybersecurity…

Welcome to the latest issue of Interface magazine!

Click here to read the latest edition!

Washington State DNR: People-Led Cybersecurity

Ralph Hogaboom is a seasoned cybersecurity leader, a CISO with a deep commitment to public service and a human-centred approach to information security. Our cover star talks about creating a people-led cybersecurity function for the Washington State Department of Natural Resources (DNR) defined by long-term thinking, commitment to the vision and keeping empathy at the forefront.

“Now we’re the team that helps people get to ‘yes’,” says Hogaboom. The core of it, he explains, is an approach to cybersecurity focused on people, their needs and outcomes, rather than a systems or technology-centric approach.”

IAG Firemark Ventures: Transforming Insurance

We check in again with Scott Gunther, General Partner at IAG Firemark Ventures, on how the company is bringing powerful investments to life to transform how insurance is delivered.

“We realised that if we were going to bring the best of the outside world in, we needed to be a truly global CVC.”

Delta Dental: Cybersecurity as a Business Enabler

Alex Green, CISO at Delta Dental Plans Association, talks cyber risk, resilience, and practicing servant leadership in a uniquely challenging cybersecurity environment.

“Cybersecurity isn’t about locking everything down; It’s about managing risk in a way that allows the business to operate, adapt, and grow.”

Alexforbes: Transforming & Diversifying Financial Services

Chief Information Officer, Jan Bouwer, explores the work Alexforbes has undertaken to modernise and expand its financial services for its 1.2 million members and retail customers alike. “Alexforbes can now engage its 1.2 million members more directly, offering a wider range of services.”

University of Tasmania: A Technology Transformation for the People

We spoke to four members of the University of Tasmania‘s, research, and student services team to dig into the incredible work the university is doing to support researchers and students, and what such a complex operation entails.

“We recognise that not all potential students get the support they need to go to university,” says CIO Kathleen Mackay. “But we want to be able to provide that support.”

Click here to read the latest edition!