This month’s cover story explores the innovation programme bringing everyone at the National Grid on its transformation journey Welcome to…

This month’s cover story explores the innovation programme bringing everyone at the National Grid on its transformation journey

Welcome to the latest issue of Interface magazine!

Read the latest issue here!

National Grid: A data story driven by innovation

Transformational success with technology is about more than just ‘keeping the lights on’. Our cover story this month spotlights National Grid with the story of an innovation programme empowering everyone across the organisation on a shared transformation journey. Global Head of Data Strategy, Andrew Burns, tells Interface how connections like these are driven by data.

“We have new energy sources, greater demand and an opportunity to gather more data than ever before. Technologies like artificial intelligence (AI) and augmented reality (AR) are revolutionising how we use that data. Today, data and these technologies are combining to increase our ability to deliver value to our customers, and society.”

Asian Hospital and Medical Center: Leading the technology revolution in healthcare

Asian Hospital and Medical Center, one of the largest and fastest growing premiere hospitals among the close to 30 hospitals in the Metro Pacific Health Group, is the pioneer of an integrated healthcare network in the Philippines. Frank Vibar, CITO at Asian Hospital and the former Group CIO of the MPH Group, reveals the IT strategic roadmap that will deliver a true regional hospital.

“AHMC’s vision is to become the centre of global expertise in caring for the unique needs of our patients and the communities we serve.”

Also in this issue of Interface…

We hear from Tecnotree on the year ahead for the Telco industry; get the lowdown on meeting the challenges of integrating Agentic AI from Confluent; learn about the importance of Cybersecurity investment in OT (Operational Technology) from Claroty; and discover how IoT-enabled digital customers are reshaping customer experiences with Content Guru.

Read the latest issue here!

  • Digital Strategy
  • People & Culture

Deepak Parameswaran, Sector Head – Energy, Manufacturing & Resources at Wipro, talks innovation with National Grid’s Global Head of Data Strategy Andrew Burns

Partners for over 25 years, Wipro and National Grid have been laying the foundation for progress… By taking data to the cloud, creating value and leveraging their common work to deliver advanced, data-driven innovations across the National Grid enterprise.

Meeting the transformation challenge

As a utility, National Grid seeks to provide safe, affordable, and reliable electric and natural gas service for its customers. As such, the company is hyper-focused on natural gas, electricity grid modernisation, customer satisfaction and the integration of business and technology processes across the entire business as gas and electricity demand increases across the markets. Wipro offers actionable solutions, providing the innovative technology and domain expertise necessary for organisations like National Grid to transform and become leaders in sustainability within their respective industries.

Delivering bespoke solutions for Innovation

Traditional utility technologies can pose challenges in terms of complexity and capital investment. With Cloud and AI technologies emerging as game changers, Wipro delivers a proven ecosystem, incorporating analytics, IoT, Generative AI, and Augmented Reality, tailored to meet the needs of customers, assets, and grid management. This makes for easier, scalable, and faster to market solutions that allow National Grid to quickly realise the benefits.
Wipro’s Utility Enterprise solutions have delivered on key elements of the digital transformation journey at National Grid. This allows for a constant data presence across the globe, creating a common, secure cloud environment.

Wipro’s partnership with National Grid

Wipro’s collaboration with National Grid continues to be built on a foundation of continuous innovation, with a commitment to:

  • Staying ahead of utility business trends
  • Supporting National Grid’s clean energy transition
  • Developing sophisticated data and AI solutions for enhanced customer service
  • Maintaining agility to address emerging challenges

“Wipro has been our biggest partner in executing use cases through the Innovation Lab, enabling us to be agile and deliver multiple projects with direct, tangible business benefits. Their support has been vital in ensuring a clear, efficient process and rapid execution, making them key to our success.”

Andrew Burns, Global Head of Data Strategy, National Grid

Click here to read more about National Grid’s Innovation story

  • Data & AI
  • Digital Strategy
  • People & Culture